These Terms and Conditions (“Terms”) govern your use of services provided by the Australian Blockchain Association (“we”, “us”, or “our”). By accessing or using our services, you agree to be bound by these Terms. We offer a range of services focused on practical blockchain applications, cryptocurrency education, custody solutions, transaction verification, and AI automation, with an emphasis on simple interfaces for clients who prefer not to take full custody of their assets. These Terms are separated by service category for clarity. All services comply with Australian laws, including consumer protection, financial regulations, privacy requirements under the Privacy Act 1988 (Cth), the Standards for Registered Training Organisations (RTOs) 2025, the National Vocational Education and Training Regulator Act 2011, the Australian Consumer Law under the Competition and Consumer Act 2010 (Cth), and the Student Identifiers Act 2014.
These Terms are to be read together with the below policies, which any customer agrees form part of any agreement.
- Privacy Policy
- Complaints Procedure
- Code of Conduct
- Refund Policy (as detailed herein)
- Other relevant policies as applicable
Services may involve inherent risks, such as market volatility in cryptocurrencies, potential capital loss, data inaccuracies in AI systems, or system failures. We do not provide financial advice; consult a qualified professional for personalised guidance.
Education Services
Our education services are divided into two distinct offerings: Blockchain Academy in-person training and ASQA-accredited online courses. These are not interchangeable, with the former focusing on practical, non-accredited sessions delivered in-person, and the latter providing formal, accredited qualifications via online/distance learning. The Blockchain Academy complements the accredited courses but does not lead to formal certification.
Note on Third-Party Arrangement for ASQA-Accredited Online Courses: Where a reference is made to the Australian Blockchain Association (AusBlock) for these courses, you warrant and accept that all services are provided by National College of Australia Pty Ltd (RTO 45361). AusBlock acts solely as the marketer in this third-party arrangement, and National College of Australia Pty Ltd is the Registered Training Organisation responsible for delivering all training, assessment, and related educational services in compliance with applicable standards and legislation.
Blockchain Academy In-Person Training
This sub-section applies to our practical, non-accredited training programmes, including individual, small group (2–10 participants), or one-on-one sessions, delivered in-person at our Brisbane offices. These emphasise hands-on skills in blockchain technology, such as wallet management (e.g., MetaMask, Ledger), DeFi protocols (e.g., Uniswap, Aave), yield farming, stablecoin applications (e.g., USDC), and derivatives trading (e.g., Deribit, perpetuals, options). Sessions are customised to your expertise level and integrate discussions on compliance (e.g., ATO and ASIC guidelines), security, and our upcoming neobanking/hybrid CEX/DEX services for simplified on-chain activities without full asset custody.
Eligibility and Enrolment
- You must be at least 18 years old or have parental/guardian consent to participate.
- We reserve the right to cancel or reschedule sessions with reasonable notice; you will receive a pro-rata refund or credit for affected portions.
Content and Intellectual Property
- All training materials, including real-time exercises on live platforms, are our property. You may not reproduce, distribute, or commercialise them without written consent.
- Sessions are educational only and do not constitute financial, legal, or investment advice.
Payments and Financial Responsibilities
- Payments are upfront or as agreed; ensure your nominated account accepts direct debits if applicable.
- To defer or alter payments, contact us; approvals are at our discretion and may incur fees (details via 1300 651 993).
Refund Policy
- Participant cancellations require 48 hours’ notice for a full refund; otherwise, a 50% fee applies. No refunds for no-shows or partial attendance.
- Refunds are available only if sessions are cancelled by us.
Learner Conduct
- Adhere to our Code of Conduct: Be respectful, ethical, and honest; avoid damaging our reputation; respect Australian laws and norms.
- We may cancel sessions for breaches such as policy violations, inappropriate behaviour, or disruptive actions. Cancellation is notified in writing; no refunds apply.
Fair Go and Responsibilities
- Sessions provide practical guidance tied to blockchain applications. Staff are strictly prohibited from providing personal or business advice relating to non-education or session-related questions. This includes, but is not limited to, personalised financial, investment, legal, or operational guidance for your individual circumstances or business interests. Such enquiries will not be addressed, as our role is limited to delivering educational content and support directly tied to session materials and practical blockchain applications. Attempts to seek such advice may be considered misuse of services and could lead to session review or cancellation without refund. For any non-session matters, including practical implementations beyond educational scope, consult qualified external professionals.
Liability
- We are not liable for any losses arising from your application of learned concepts, including trading risks or asset mismanagement.
ASQA-Accredited Online Courses
This sub-section applies to our formal qualifications listed on training.gov.au.. These are delivered via online/distance learning, focusing on practical understanding of blockchain and AI technologies, with assessments leading to accredited outcomes.
Eligibility and Enrolment
- You must be at least 16 years old at the time of enrolment.
- If you hold a visa, you are responsible for ensuring appropriate study rights in Australia for the course duration. You must inform us of any visa status change within 7 days; failure may result in enrolment cancellation without refund.
- Enrolment requires payment of fees as specified.
- Prior to enrolment, we assess your digital capabilities to ensure effective participation in online/distance learning.
Content and Intellectual Property
- All course materials are the property of National College of Australia Pty Ltd. You may not reproduce, distribute, or commercialise them without written consent. Civil penalties may apply for unauthorised use of intellectual property beyond your studies.
- Courses integrate practical applications, compliance, and discussions on simplified interfaces.
Payments and Financial Responsibilities
- Payments may be upfront or via plans; ensure your nominated account accepts direct debits.
- To defer or stop a payment, contact us before the due date; approvals are at our discretion based on account status. Deferrals/stoppages pause our service obligations until payments resume.
- To alter payment schedules, contact us; changes may incur fees (details via 1300 651 993) and do not affect total amounts due.
- For cancellations of direct debit authority, contact us or your bank; this does not end your contract or payment liabilities. We may cancel enrolment upon payment of a $200 fee, releasing you from further liabilities.
- Dishonoured payments incur a $10 fee, plus potential debiting of overdue amounts. If debts persist, we may refer to a collection agency, adding a $50 fee and 25% of the outstanding balance as collection costs.
- Disputes must follow our complaints procedure; unauthorised chargebacks incur $250 for the first instance and $100 thereafter. Fraud claims require a police report; banks causing invalid disputes indemnify us for losses.
- Early completion requires full payment before receiving qualifications or statements of attainment.
Refund Policy
- Due to the online delivery of these courses and access to materials, courses are deemed consumed upon access. No refunds are available except as specified below.
- Upfront Fee Paying Learners: No refunds for change of mind. Full refund if enrolment is rejected (e.g., visa issues). No refunds for extension fees.
- Refunds do not apply if enrolment is cancelled due to breaches (e.g., plagiarism).
Course Extensions and Changes
- Qualification/course learners may request up to two 6-month extensions (except in teach-out periods, limited to submission deadlines). Skill set/short course learners may request one 1-month extension. Apply via our website.
- To change qualification/course within 7 days: no fee. After 7 days: $149 fee (plus extras for higher qualifications); second change: $299. Maximum two changes.
- To change skill set/short course: $149 fee (plus extras for higher qualifications).
Learner Conduct and Plagiarism
- Adhere to our Code of Conduct: Be respectful, ethical, and honest; avoid damaging our reputation; respect Australian laws and norms.
- Plagiarism is prohibited and may lead to enrolment cancellation without refund. All submissions must be your own work; reference extracts properly. Actions for breaches include resubmission, suspension, or cancellation. A $50 fee applies per plagiarised assessment resubmission; no marking until paid.
- Where written text is required as part of an assessment you must use your own words and not AI generated responses. You are required to demonstrate your own understanding.
- We may cancel enrolment for breaches such as policy violations, inappropriate behaviour, misuse of property, disruptive actions, ignoring instructions, or plagiarism. Cancellation is notified in writing; no refunds or further obligations apply, but payment liabilities remain.
Fair Go and Responsibilities
- Make reasonable efforts to complete courses in your own time. As an online/distance educator, we provide materials for self-study with occasional trainer support (e.g., clarifying queries via email/phone). Trainers cannot provide answers or complete work.
- Staff are strictly prohibited from providing personal or business advice relating to non-education or course-related questions. This includes, but is not limited to, personalised financial, investment, legal, or operational guidance for your individual circumstances or business interests. Such enquiries will not be addressed, as our role is limited to delivering educational content and support directly tied to course materials and practical blockchain applications. Attempts to seek such advice may be considered misuse of services and could lead to enrolment review or cancellation without refund. For any non-course matters, including practical implementations beyond educational scope, consult qualified external professionals.
Liability
- We are not liable for any losses arising from your application of learned concepts, including trading risks or asset mismanagement.
- Courses are educational only and do not constitute financial, legal, or investment advice.
Financial and Cryptocurrency Services
This section applies to our Corporate and Institutional Custody Solutions, VeriTrans Transaction Verification Service, and related offerings like upcoming neobanking services and hybrid CEX/DEX integrations. These facilitate secure on-chain activities for clients preferring not to take full custody of assets, such as SMSFs, SMEs, and large institutions.
Eligibility and Onboarding
- Services are available to eligible entities (e.g., SMSFs must comply with ATO directives; institutions with ASIC benchmarks).
- Onboarding involves providing necessary documentation; accounts can be established rapidly, with expert guidance for asset transfers.
- Custody includes multi-signatory wallets, cold storage, insurance, and automated EOFY reports. Fees are competitive and scalable, based on asset value or service level.
VeriTrans Specifics
- Submit transaction details (e.g., IDs, wallet addresses) via enquiry form or email for verification.
- We conduct company searches, licensing investigations, and on-chain tracking, delivering a report on risks.
- Fees apply per verification; results are advisory and do not guarantee outcomes.
Compliance and Security
- All services align with Australian regulations, including tax-efficient holdings (e.g., Bitcoin/Ethereum in superannuation) and Proof of Reserves audits.
- You retain ownership of assets; we act as custodian with enhanced measures like multi-factor authentication and geographically dispersed storage.
- For neobanking/hybrid CEX/DEX, we provide simple interfaces for on-chain engagement without direct management.
Refund Policy
- No refunds for custody setup or ongoing fees once services commence, as they involve immediate resource allocation.
- For VeriTrans, fees are non-refundable upon report delivery; cancellations before processing receive a full refund minus administrative costs.
Liability
- We are not liable for market volatility, capital loss, or third-party breaches beyond our control. Insurance covers specified risks, but you assume inherent cryptocurrency dangers.
- Services do not include investment advice; use at your own risk.
AI Automation Services
This section applies to our AI Automation Services, including custom development, data storage, AI hybrids (e.g., fraud detection, predictive analytics, smart contract automation), and integrations with services like VeriTrans or custody solutions. These are industry-agnostic, hosted on Queensland-based infrastructure for data sovereignty.
Eligibility and Implementation
- Services are available to SMEs, large institutions, individuals, and startups for applications like supply chain optimisation, chatbots, or blockchain-enhanced fraud detection.
- We provide end-to-end solutions: consultation, custom AI models, secure storage, and training. Fees are based on scope, with on-demand scalability.
- All processing occurs in Australia, complying with the Privacy Act 1988 (Cth), to protect data and intellectual property.
Integration and Applications
- AI enhances blockchain via anomaly detection, oracles for smart contracts, tokenisation risk assessment, and personalised tools for neobanking.
- Solutions may integrate with our education or custody services for holistic use, e.g., AI-driven portfolio insights.
Refund Policy
- No refunds for AI development or implementation once work begins, as services are bespoke and resources are committed immediately.
- Consultation fees are non-refundable; project cancellations incur fees for work completed.
Liability
- We are not liable for data inaccuracies, system failures, or losses from AI outputs.
- Services emphasise security but carry risks like breaches or IP issues; we mitigate these through local hosting, but no guarantees are provided.
General Provisions
Payment and Fees
- All fees are in AUD, payable via approved methods. Late payments incur interest at 5% per annum.
- We may adjust fees with 30 days’ notice.
Privacy and Data
- We collect and handle personal data in accordance with our Privacy Policy, available on ausblock.com.au. Data is used only for service provision and related products.
- For all services, data is stored securely in Australia; you consent to necessary processing.
Termination
- We may terminate services for breach of Terms, with notice where possible. You may terminate with 30 days’ notice, subject to outstanding fees.
Governing Law
- These Terms are governed by Queensland law. Disputes are resolved through mediation, then courts in Brisbane.
Amendments
- We may update these Terms; continued use constitutes acceptance. Last updated: 17 October 2025.
For enquiries, contact us at [email protected] or the relevant service email.
