It is our personal goal that our organisation and all of our members are held to the high standards expected within the blockchain and cryptocurrency industry. Members are required to adhere to our Code of Conduct and report any non-compliance.
Complaints directed to our organisation may relate to the conduct of one or more members. A complaint may be brought by a member of the public seeking or using a service provided by one of our registered professionals, or by a member of the organisation themselves.
Australian Blockchain Association cannot manage complaints against individuals or organisations who are not members of the organisation.
Where it is more appropriate for a complaint to be handled by another organisation, Australian Blockchain Association will suggest the complainant raises the matter with that organisation.
Complaints directed to the organisation may be made by members of the public seeking or using a service provided by one of our registered professionals, or by our registered professionals themselves.
Complaints must be made and pursued by complainants or their immediate family unless there are exceptional circumstance.
Complaints may be made by completing the Submit a Complaint form online.
If it is impossible or otherwise difficult to submit a complaint using the online form, a complainant may contact the organisation for advice or assistance.
Our complaint process is intended to be as informal, timely, and economical as possible for the convenience of our members.
When making a complaint, complainants must indicate if they wish to keep the details of their complaint confidential from any relevant party.
Australian Blockchain Association provides networking and collaborative opportunities between blockchain and cryptocurrency companies and individuals in Australia to build stronger networks between people.
